Press One for Shannon Gail

The Press One podcast, hosted by Steve Clemonds, aims to bring a relatable and engaging discussion around customer experience and business. The first episode features our weekly "Low Hanging Fruit" segment and kicks off with an interview of Shannon Gail, Founder of Shannon Gail Events.

Shannon, a serial entrepreneur, shares her journey in the hospitality and event production industry and offers insights into creating personalized customer experiences. She emphasizes the importance of listening to clients and customizing services to meet their needs. Shannon also discusses the challenges she faced during the COVID-19 pandemic and how she navigated them with grace and resilience. The conversation touches on topics such as business differentiation, building a strong team, and the significance of having a finance background. Overall, Shannon's story highlights the importance of trust, confidence, and taking calculated risks in entrepreneurship.