Press One for Steve Infante

In this episode of the Press One Podcast, Steve Infante shares his unique journey to becoming a leader in the customer experience (CX) and technology space. He discusses the importance of partnerships in the channel, the role of AI in enhancing customer experiences, and the evolving trends in the CX industry. Infante also introduces his new podcast, The CX Kitchen, where he merges his love for cooking with insights on customer experience. The conversation is filled with personal anecdotes, including his football background and memorable pranks, making for an engaging and insightful discussion. Host Steve Clemonds welcomes back Andy Bollinger to discuss various topics ranging from personal comfort foods to career influences and holiday traditions. The conversation flows through rapid-fire questions, insights on sales careers, and the importance of mentorship, culminating in a light-hearted discussion about Christmas traditions and family experiences. Finally, Steve shares a humorous story about starting an Instagram account to poke fun at his own domestic mishaps.